Not resolved

I have requested four, five, six times for missing lag bolts to be sent for the front door assembly of the cooler. (AMC-2BR) Spoke to the owner/manager (JP or JT) personally and STILL haven't received them.

Short six bolts to keep the front door bolted on the unit. The unit shipped to a trucking company warehouse close by, but then I had to hire a flatbed auto carrier to deliver to the funeral home. American did split the additional fee for the delivery however, they should have known that the way they package the unit it's too big in length to unload from a typical tail gate delivery truck.

I'm not going to call again requesting the bolts and American if your reading this follow through on your promises!!!!! Macken Mortuary, Rockville Centre, NY

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Dec 06, 2017.
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